Privacy Policy

Last updated: March 4, 2025

At Thornbrook Digital, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website or services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you interact with our website and services. This includes when you:

Fill out contact forms on our website
Subscribe to our newsletter or marketing communications
Request a quote, consultation, or information about our services
Purchase or inquire about our products and services
Participate in surveys, promotions, or feedback forms
Register for webinars or download resources
Apply for employment opportunities

This information may include your name, email address, phone number, company name, job title, mailing address, billing information, and any other information you choose to provide in your communications with us.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions through cookies, web beacons, and similar technologies. This information helps us analyze traffic patterns, determine the popularity of certain content, and better understand how visitors use our website. The automatically collected information may include:

IP address and general location derived from IP address
Browser type, version, and language preferences
Operating system and device type
Pages visited, entry/exit pages, and time spent on those pages
Referral sources and search terms used to find our website
Connection information such as ISP or mobile carrier
Date and time stamps associated with transactions
System configuration information
Clickstream data and other interaction patterns

How We Use Your Information

We may use the information we collect for various legitimate business purposes. Each type of information may be used in different ways, including:

Business Operations

Provide, operate, maintain, and improve our services
Process and complete transactions
Verify your identity for security purposes
Send administrative information and service updates
Respond to inquiries and provide customer support

Communication & Marketing

Send marketing communications (with your consent where required)
Provide personalized content and information
Deliver targeted advertisements based on your interests
Invite you to participate in surveys or promotions
Notify you about special events or programs

Analysis & Improvement

Monitor and analyze usage patterns and trends
Conduct research and analytics to improve our website
Develop new products, services, and features
Generate anonymous, aggregate statistics about our users
Enhance user experience and website functionality

Security & Compliance

Protect against unauthorized access or illegal activity
Prevent and address fraud, breach of policies, or terms
Comply with legal obligations and regulatory requirements
Enforce our terms of service and other legal rights
Address disputes and troubleshoot problems

How We Share Your Information

Thornbrook Digital respects your privacy and is committed to maintaining the confidentiality of your personal information. We may share your information in the following limited circumstances:

Service Providers and Business Partners

We may share your information with trusted third-party vendors, consultants, and service providers who perform services on our behalf. These entities may access your personal information only as necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your data.

Business Transfers

If Thornbrook Digital is involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred or sold as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to protect the rights, property, or safety of Thornbrook Digital, our customers, or others, including exchanging information with other companies and organizations for fraud protection and risk reduction.

With Your Consent

We may share your information with third parties when you have provided your explicit consent to do so. You have the right to withdraw this consent at any time by contacting us using the information provided in the "Contact Us" section.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

Right to Access: You have the right to request information about the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
Right to Erasure: Under certain conditions, you have the right to request that we delete your personal data.
Right to Restrict Processing: You have the right to request that we restrict the processing of your data under certain circumstances.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format.
Right to Object: You have the right to object to the processing of your personal data in certain circumstances.
Right to Not Be Subject to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing.
Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include:

The right to know what personal information we collect, use, disclose, and sell
The right to delete personal information we collect
The right to opt-out of the sale of personal information
The right to non-discrimination for exercising your rights
The right to limit the use of sensitive personal information
The right to correct inaccurate personal information

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These security measures include:

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Encryption
We use industry-standard SSL/TLS encryption to protect data transmission and storage.
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Access Controls
We restrict access to personal information to authorized employees, contractors, and agents who need that information to operate, develop, or improve our services.
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Secure Infrastructure
Our systems are hosted in secure environments with appropriate physical, technical, and administrative safeguards.
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Regular Audits
We conduct regular security assessments and vulnerability testing to identify and address potential security issues.
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Employee Training
We train our staff on privacy and security best practices to ensure proper handling of personal information.

International Data Transfers

Thornbrook Digital is based in the United States, and we may process, store, and transfer personal information in the United States and other countries with different privacy laws that may not be as comprehensive as those in your country of residence. Whenever we transfer your personal information to other countries, we will take appropriate safeguards to protect your information as required by applicable laws.

By using our website or services, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will notify you by:

Posting the updated Privacy Policy on our website with a new "Last Updated" date
Providing a notice on our homepage or sending you an email notification (if we have your contact information)
Obtaining your consent if required by applicable law

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Thornbrook Digital

Email: privacy@thornbrookdigital.com

Phone: (555) 123-4567

Address: 123 Digital Way, Suite 200, Thornbrook, CA 90210

Contact Page→

We will respond to your inquiries or requests as soon as possible, and in any case within the timeframes required by applicable law.